The drop between cart_add and purchase.
Visitors who added to cart but never completed a purchase. We flag the size of the gap and the abandonment rate against your project's threshold.
PennyLens auto-detects Shopify and WooCommerce stores and starts capturing product views, cart adds and purchases within 30 seconds of install — no wiring. Step-by-step checkout progress is manual on Shopify today, because Shopify's checkout runs in a sandbox the SDK cannot reach; three behavioral detectors built for e-commerce run on what is captured.
When the PennyLens snippet loads on a Shopify storefront, it runs two cheap checks. Either one enables the e-commerce capture layer. On non-Shopify sites it silently no-ops — zero cost, no warnings.
Checks that window.Shopify.shop is a non-empty string — present on virtually every Shopify storefront, including Plus and custom-coded themes.
Falls back to the shopify-checkout-api-token meta tag present on Shopify’s checkout pages — catches themes that strip the global elsewhere on the site.
The same dashboard you set up in 30 seconds quietly runs three pattern detectors over the funnel. When any one of them lights up, you get a plain-English insight with the evidence, the affected revenue, and a recommendation.
Visitors who added to cart but never completed a purchase. We flag the size of the gap and the abandonment rate against your project's threshold.
Visitors who reached checkout and didn't finish. Where checkout steps are tracked, we isolate the exact step they left on — shipping, payment, review — and rank the largest leaks first. On Shopify that requires wiring checkout_step manually; see the Shopify guide.
When shipping and tax push the cart over a confidence threshold, exit rates spike. PennyLens watches for the gap and flags stores where the surprise is wide enough to matter.
The Overview surface auto-populates the canonical e-commerce funnel — visit through purchase — within 30 seconds of the snippet loading. The detectors mark the largest leaks inline. You don’t configure anything.
PennyLens auto-detects WooCommerce via a three-signal sniff — Blocks registry, a /wp-content/plugins/woocommerce script, and the woocommerce-checkout body class. Every detector on this page works identically on a WooCommerce funnel.
Free tier covers up to 50,000 events/month — enough to cover most early-stage Shopify and WooCommerce stores end-to-end.